uSell.com Reviews

Avg. Customer Review
4.5 / 52209 Reviews
2209 Customer Reviews
(1739)
(153)
(96)
(77)
(144)
Customer Reviews
Your reviews help uSell improve its service and provide a better experience to sellers.
Leave Feedback
Showing 1 star reviews ( See All Reviews )
I Sold
Samsung Galaxy Z Flip 3 5G Verizon 128GB SM-F711U / Damaged
by Aric M
04/11/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“We have not recieved payment as 9f yet in our vendor account!”

I Sold
Samsung Galaxy Note 20 Ultra 5G Verizon 512GB SM-N986U / Damaged
by Aric M
04/11/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“We have not received payment in our venmo account as of today.”

I Sold
iPhone 11 128GB (Verizon) / Damaged
by Katherine L
04/03/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was in good condition and I received $11. I am extremely disappointed ”

I Sold
Apple iPhone 13 Pro Max 256GB Unlocked / Damaged
by Sandra F
02/07/2026

“Payment has not been received. ”

I Sold
Apple iPhone 14 Pro 128GB Unlocked / Damaged
by brant m
01/18/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Low ball offer. Competitive company paid over $100 for a device you offered $1 for. ”

I Sold
Samsung Galaxy S24 Ultra T-Mobile 256GB SM-S928U / Good
by Joseph W
11/16/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Poor customer service and changing my offer when the phone looked practically brand new ”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me.”

I Sold
iPhone XR (Factory Unlocked) 128GB / Damaged
by Tina K
10/22/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Phone was FLAWLESS no cracks nothing and I was offered $1.00 still have no idea why ”

I Sold
Samsung Galaxy S23 Ultra Unlocked 256GB SM-S918U / Flawless
by Edward M
07/27/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Will never use this service again”

I Sold
Apple iPhone 14 Pro 128GB Verizon / Damaged
by Ashley R
07/26/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Customer Service was HORRIBLE - I requested my phone back and it was still kept, received an email it would be sent back and my phone was still recycled. ”

I Sold
Apple iPhone 12 Mini 64GB Unlocked / Good
by Kellen M
07/10/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. ... READ MORE

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. Asked for phone to be returned and nothing was done for a week until I contacted uSell to return. Overall, just felt like a scam.” READ LESS

I Sold
iPhone SE 2nd Gen 64GB (AT&T) / Flawless
by Scott M
06/07/2025

“Never received payment. I emailed you for help and follow up but never heard back. As of 6/10/2025 I will file civil action for deceptive practices in New York County s... READ MORE

“Never received payment. I emailed you for help and follow up but never heard back. As of 6/10/2025 I will file civil action for deceptive practices in New York County seeking compensation plus attorney fees and punitive damages. ” READ LESS

I Sold
Apple iPhone 13 256GB Verizon / Flawless
by MICHAEL C
06/02/2025

“I have yet to receive my check....”

I Sold
Apple iPhone 13 Pro Max 128GB AT&T / Flawless
by Lucas M
05/27/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was able to be used on AT&T and Cricket and you said there was an activation problem and you lowered my offer”

I Sold
iPad 10th Generation 64GB WiFi + Cellular / Damaged
by Michelle K
04/03/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Waste of time!!!!!!! Not reliable ”

Buyer
uSell.com
Support Email
support@usell.com
Services
Payment Methods
PayPal
Check
Venmo
Digital Check
Free Return Shipping
Free Return Shipping if product assessment does not match